Communications and Engagement Manager

Position: Communications and Engagement Manager (Ref: 21508)
Location:

Staffordshire, UK;
City of Westminster;
Scotland;
Wales, UKSalary: 42,914 - 53,081 per year Employment:
Full time Category:
Communications Posted:
Valid to:
Apply:  Ministry of Justice Job summary

This position is based nationally.

Job description

Job Title Communications and Engagement Manager Job GradeSEOJob Location National Contract  Type Permanent Business  Area Ministry of Justice Commercial Working pattern

Full-time Number of Posts1 Commercial The Ministry of Justice has one of the largest and most complex spending profiles in central government. Each year we spend more than 5 billion with our suppliers and it’s our job to help coordinate the sourcing of what we need. We support the management of our contracts across the department, its agencies and non departmental public bodies.

Commercial is responsible for coordinating procurement and contract management across the MoJ, its agencies and non-departmental public bodies. Commercial is organised into category teams, each with an interesting portfolio of contracts and diverse customers and suppliers to manage. We also have systems, programme management office, supplier relationship and risk management teams who work across all areas.

Commercial Operating Centre Commercial Operating Centre, which exists to support teams across the Commercial directorate by streamlining operations, providing expert guidance, and enabling commercial and contract managers to focus on their core responsibilities. The Centre offers help with commercial standards, policy, systems (like Jaggaer and Purchase-to-Pay), budgeting, recruitment, and development opportunities.

Role Summary The communications and engagement team is responsible for leading and delivering effective internal communications and engagement activities across the directorate. Key duties include developing communication plans, managing a range of communication channels, producing regular briefings and SharePoint content, and ensuring timely, clear and accessible messaging. The role also involves planning and hosting quarterly Town Hall events, leading the annual awards programme, supporting content publishers, and identifying opportunities to improve communication through technology.

Regular analysis of feedback and performance data is required to measure effectiveness, while promoting collaboration, continuous improvement, knowledge sharing, and compliance with government accessibility standards.

Key Responsibilities Typically, the key responsibilities in this role will include
• Develop, maintain and facilitate directorate-wide communications which are inclusive and informative. This will include a range of communication channels. Maintain a forward communications plan for the directorate, horizon scanning for upcoming announcements, organisational changes, key dates and events that will require communications activity, and ensuring the directorate is prepared to communicate proactively and in good time.
• Work with the team to review existing communication themes, methods and channels, to support in the development and implementation of the communications plan for the directorate.
• Plan and deliver quarterly all-staff virtual Townhall events, taking ownership of the programme, identifying and briefing speakers, supporting speakers in preparing their contributions, and hosting the event.
• Produce the monthly Team Briefing, co-ordinating content from a range of providers, writing additional corporate content and providing line managers with the key information they need to communicate effectively with their teams.
• Produce communications published on the Commercial SharePoint Hub on behalf of the Chief Commercial Officer and the leadership team, ensuring content is clear, accurate and consistent in tone and style.
• Act as a point of contact for content publishers across the directorate who manage their own team areas on the Commercial Hub (SharePoint), providing technical guidance and support
• Review the use of technology to increase impactful communications and reduce unnecessary and inefficient ways of working.
• Lead the planning and delivery of the annual directorate Awards programme,…