Care Coordinator

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

Visiting Angels Richmond, VA is actively seeking a professional, compassionate, highly organized self-starter to join our award-winning Senior In-Home Care Team as a Care Coordinator. This position plays a vital role in supporting both our clients and caregivers while ensuring daily operations run smoothly.

The Care Coordinator is responsible for leading the full-cycle recruitment of Caregivers, managing client and caregiver schedules and providing administrative support to the office team. We are seeking a true team player – someone who takes pride in their work and is motivated to grow with our organization.

• Lead and ensure full-cycle recruitment of Caregivers, including posting jobs, reviewing resumes/applications, conducting phone screens, scheduling and conducting in-person interviews and managing communications with candidates.
• Lead pre-employment processes such as background checks, reference checks, and retrieval and organization of required employment documents
• Coordinate new hire onboarding and orientation, ensuring employees are set up for success and feel welcomed into the company
• Maintain accurate and confidential employee records and personnel files in the company’s scheduling and payroll systems.
• Conduct audits to ensure files are complete and in compliance with State regulations.
• Coordinate and maintain client and caregiver schedules
• Rotate after hours and weekend on call responsibilities

Successful candidates will possess exceptional interpersonal and relationship-building skills, a strong attention to detail, a positive attitude, a strong work ethic, flexibility, and the ability to thrive in a dynamic, fast-paced environment. Our Agency provides the highest level of Home Care Services possible to our Clients in a supportive, collaborative, team-based environment that truly sets us apart from our competition.

• Strong organizational and time management skills
• Professional, compassionate and dependable demeanor
• Ability to work independently and collaboratively
• Excellent communication skills (written and verbal)
• Proficient with Microsoft office and ability to learn our scheduling software
• Detail-oriented with strong problem-solving skills
• Prior office, scheduling and HR experience preferred

• Competitive pay based on experience
• 401(K) with company match
• PTO and Holiday
• Supportive, mission-driven work environment
• Opportunity for professional growth and advancement