Client Services Representative
Listed on 2026-10-15
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Outdoor/Nature/Animal Care
Veterinary, Animal / Pet Care
Swift Creek Animal Hospital | Midlothian, VA
Do you love animals, enjoy helping people, and thrive in a fast-paced environment? At Swift Creek Animal Hospital
, we're more than just a veterinary practice, we're a team of compassionate professionals dedicated to providing exceptional care to pets and outstanding service to the families who love them.
At Swift Creek, you'll work alongside a supportive team that values collaboration, growth, and compassionate care. Whether you're an experienced veterinary receptionist or looking to start a career in veterinary medicine, we're willing to train the right person who brings a positive attitude and a love for animals.
What You'll Bring- Compassionate, positive, and professional attitude
- Excellent communication and customer service skills
- Strong multitasking and organizational abilities
- Comfortable using computers and learning new software
- Ability to stay calm and productive in a busy environment
- Previous reception, customer service, or veterinary experience is a plus, but not required
- Greeting clients and pets with warmth and professionalism
- Scheduling appointments and managing daily patient flow
- Answering phones and assisting clients with questions and service needs
- Processing payments and handling client transactions
- Maintaining accurate patient and client records
- Managing incoming and outgoing mail and email communications
- Supporting the veterinary team with administrative tasks
- Keeping the lobby and reception area welcoming, organized, and clean
- Knowledge of veterinary terminology is helpful
- Previous veterinary, kennel, boarding, or animal care experience is preferred
- Experience working with dogs and other companion animals
- Strong attention to detail and time-management skills
- Ability to build positive relationships with clients, pets, and team members
- 401(k) with Company Match
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account
- Life Insurance
- Paid Time Off
- Employee Pet Care Discounts
Job Type: Full-Time
Work Location: In Person | Midlothian, VA
Every pet deserves exceptional care, and every team member deserves a workplace where they can grow, learn, and make a difference.
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