Assistant TEAM LEADER 21 and - in Midlothian, VA S30078

pOpshelf seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items.

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• Provides superior customer service to exceed the customer’s expectations; greet and assists customers, and operate cash register and scanner to itemize the customer’s purchase.
• Assists the Store Team Leader in creating and supporting a customer first store culture.
• Model product knowledge and selling techniques to enhance the customer experience. Help facilitate and maintain a safe, clean and well-organized store environment that delights our customers and employees.
• Facilitates merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf℠ .
• With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales.
• Assist Store Team Leader with educating store team about store products so they can engage customers and provide a differentiated, easy, and fun shopping experience.
• Maintain daily and weekly cleaning checklists to provide a superior customer shopping experience.
• Ensure condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience.
• Open and close the store a minimum of two days per week.
• Assist Store Team Leader with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of plan-o-zones; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist customers in self-checkout process at multiple register terminals simultaneously.
• Assist with management of the store in the Store Team Leader’s absence.

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.)
• Ability to perform cash register functions and operate other tools to generate reports. (e.g. HHT, self-checkout, store computer, etc.)
• Ability to develop and maintain organization and to attend to detail.
• Ability to solve problems and deal with a variety of situations.
• Ability to interface with store associates, suppliers and customers in a respectful and effective manner.
• Strong product inventory knowledge and creative merchandising abilities.
• Ability to drive own vehicle to the bank to deposit money.

• High school diploma or equivalent strongly preferred.
• One year of experience in a specialty retail environment preferred.
• Six months supervisory or team lead experience preferred.

• Frequent walking and standing.
• Frequent bending, stooping and kneeling to run check out station, stock…