Senior Debtors Clerk

Pay: R25 000,00 - R35 000,00 per month

Senior Debtors Clerk

Employment Type:

Full-time (Permanent)

Location:

Johannesburg Head Office

Date Posted: 8 September 2026

Strong financial control is essential to Zinia’s stability and growth. The Senior Debtors Clerk helps ensure accurate billing, effective debtor management, strong cash flow visibility, and protection of recurring revenue.

This role supports the wider business by maintaining financial accuracy, reducing overdue debt, identifying billing risks, and providing management with reliable financial information for operational and commercial decision-making.

The Senior Debtors Clerk is responsible for maintaining effective control over Zinia’s debtors, recurring billing, cash flow information, and related financial administration. The role ensures customer accounts remain accurate and well managed, outstanding debt is actively controlled, recurring services are billed correctly and profitably, and management receives reliable financial information.

• Debtors and accounts receivable management
• Customer invoicing and recurring billing
• Monthly Recurring Revenue (MRR) monitoring
• Cash flow forecasting
• Customer account reconciliations and payment allocation
• Aged debtors and credit risk management
• Billing query and dispute resolution
• Margin, profitability, and revenue leakage monitoring
• Financial reporting
• Financial administration and record accuracy

Take ownership of Zinia’s debtor accounts and manage outstanding balances proactively and professionally. Maintain regular communication with customers, issue statements and reminders, follow agreed escalation processes, and ensure collection activities are documented and followed through to resolution.

Ensure customer invoices are generated accurately and within required billing cycles. Review billing against approved quotations, contracts, recurring services, and customer agreements, investigate discrepancies promptly, and ensure legitimate revenue is not missed.

Maintain accurate oversight of Zinia’s Monthly Recurring Revenue and ensure recurring services are correctly reflected within billing systems. Reconcile service and pricing changes, identify potential revenue leakage, and escalation inconsistencies before they materially affect the business.

Maintain short- and medium-term cash flow forecasts using expected customer receipts, payment behaviour, aged debt, and known financial obligations. Highlight potential cash flow risks early and provide management with reliable visibility over anticipated cash inflows.

Ensure incoming customer payments are identified and allocated accurately. Regularly reconcile customer accounts, investigate unidentified or incorrectly allocated payments, and ensure balances accurately reflect each customer’s financial position.

Maintain accurate aged debtor reporting and identify accounts presenting increased financial or collection risk. Escalate material overdue balances and provide clear visibility of collection status, disputed amounts, customer commitments, and recommended next steps.

Take ownership of the financial coordination of customer billing queries and disputes. Investigate discrepancies using contracts, quotations, service records, supplier costs, and historical billing information, working with relevant teams to resolve issues while protecting valid company revenue.