Sales Administrative Supervisor
Listed on 2026-01-08
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Administrative/Clerical
Business Administration, Administrative Management
Are you a natural organiser with a sharp eye for detail and a passion for leading high-performing administrative teams?
We’re seeking an Administrative Supervisor who can take charge of the full sales order workflow, drive operational efficiency, and ensure exceptional customer service across the business.
This role is ideal for someone who thrives in a busy environment, keeps calm under pressure, and knows how to bring out the best in their team.
If you’re a strong administrator who leads with purpose and delivers with precision, we’d love to hear from you.
Send your CV to ellarine@o .co.za with the subject line:
Administrative Supervisor Application.
What You’ll Be Doing
As the Administrative Supervisor, you will oversee and coordinate all administrative functions that support sales, customer service, and order processing. Your day-to-day responsibilities will include:
Sales Order Management
Oversee the full process from order capture to invoicing and dispatch
Manage key accounts end-to-end
Ensure accurate data entry, pricing, credit limit checks, and compliance
Allocate workloads to meet deadlines and delivery expectations
Team Leadership
Supervise and mentor the admin team
Allocate daily tasks and monitor productivity
Conduct training, evaluations, and team meetings
Manage leave, attendance, and peak-period workflow planning
Customer Communication & Support
Serve as the go-to escalation point for customer queries and urgent orders
Resolve discrepancies, delivery issues, and account concerns
Ensure communication is professional, timely, and solution-driven
Operational Coordination
Work closely with warehouse, logistics, sales, and finance teams
Coordinate dispatch schedules and prioritise urgent orders
Reporting & Administration
Compile management reports and monitor team performance
Maintain documentation, improve processes, and implement workflow enhancements
Minimum Requirements
Matric / Grade 12
Certificate or Diploma in Business Administration, Sales, or related field (advantageous)
3–5 years’ experience in sales administration / order processing
Minimum 2 years’ supervisory experience in an admin or internal sales environment
? Skills & Competencies
Strong understanding of sales order cycles and stock management
Excellent communication and customer service ability
Proficient in MS Office and ERP/CRM systems
Highly organised with strong planning and multitasking skills
High accuracy and attention to detail
Confident leader with the ability to motivate and develop teams
Strong problem-solving and decision-making skills
Personal Attributes
Professional with confident communication
Calm under pressure, able to handle fast-paced environments
Hands-on leadership approach
High integrity, reliability, and accountability
Proactive and solutions-oriented mindset
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