Customer Advisor; Adhoc

Customer Advisor (Adhoc) - Transport & Logistics - Temp - Mid Career

Customer Advisor (Adhoc) Industry: Transport & Logistics
Employment Type: Adhoc / As & When Required
Area / Coverage: Midrand, Bryanston & Hatfield (Gauteng)

Purpose of the Role The Customer Advisor will provide professional customer support and operational assistance on an adhoc basis within the transport and logistics environment. Responsibilities include providing customer service support, handling queries, liaising with internal teams, and ensuring smooth delivery processes.
Key Responsibilities

• Provide customer service support to transport and logistics clients
• Respond to queries, complaints, and service requests
• Liaise with drivers, dispatch, and operations teams
• Follow up on delivery statuses and documentation
• Assist with client site visits
• Maintain clear communication between clients and internal teams
• Update customer records and provide feedback to management
• Support logistics administration and coordination

• Grade 12 / Matric
• Valid driver’s licence and own reliable transport
• Previous experience in transport/logistics
• Strong communication and customer service skills
• Willingness to travel between locations
• Ability to work on short notice (adhoc availability)

• Interpersonal and customer service skills
• Problem-solving and time management
• Ability to work under pressure and meet deadlines
• Professional conduct and attention to detail
• Ability to work independently with minimal supervision