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Customer Service Rep Customer Success Mgr./ CSM

Logistics Customer Experience & Engagement Specialist

Job in Midrand, Gauteng, South Africa
Listing for: Coca-Cola Beverages Africa
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading beverage company in Midrand is looking for a Logistics Customer Engagement Specialist to enhance the customer experience. This role will involve proactive engagement and collaboration with Distribution, Warehouse, Supply Chain, and Sales teams. The ideal candidate will analyze customer feedback, resolve escalations, and implement engagement programs to improve satisfaction. The position calls for strong analytical skills and a commitment to operational excellence.
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