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Senior CX & CRM Leader: Transforming Call Centre
Job in
Midrand, Gauteng, South Africa
Listed on 2026-08-13
Listing for:
Zeebra Junction Specialist Recruitment
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
CRM Systems & Management
Job Description & How to Apply Below
Zeebra Junction Specialist Recruitment is seeking a Senior Call Centre & CRM Manager to lead the customer contact centre and CRM function in a strategic, results‑driven role.
You will shape customer experience, drive retention and collaborate with sales to enhance lifecycle value across channels.
This leadership opportunity focuses on operational excellence, data‑driven decision making and a customer‑first culture.
Position Requirements
10+ Years
work experience
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