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Insurance Customer Resolution Specialist
Job in
Midrand, Gauteng, South Africa
Listed on 2026-08-30
Listing for:
Sanlam Limited
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
MiWay is seeking a Customer Resolution Advisor to handle escalated complaints and disputes within the short-term insurance value chain. You will apply analytical skills, quantify and resolve issues, and collaborate with Claims, Client Services, and Sales to deliver equitable outcomes.
The role requires at least 2–3 years in a customer-facing insurance environment, with strong communication, attention to detail and ability to manage multiple cases under regulatory guidelines.
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