German Customer Support Agent
Job in
Midrand, Gauteng, South Africa
Listed on 2026-09-18
Listing for:
Cross Border Talents
Full Time
position Listed on 2026-09-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, German Speaking, HelpDesk/Support
Job Description & How to Apply Below
German Customer Support Agent (Relocation Support Provided)
Job Openings German Customer Support Agent (Relocation Support Provided)
About the job German Customer Support Agent (Relocation Support Provided) Join an international team in sunny Durban!Are you a German speaker looking for an international career opportunity in a vibrant, coastal city?
We're hiring Customer Support Agents to work on an exciting global retail project, supporting German-speaking customers while living in beautiful Umhlanga, just minutes from the beach.
If you enjoy helping people, solving problems, and working in a fast-paced, multicultural environment - this role is for you.
What you'll be doing- Support customers in German via phone, email, and chat
- Assist with orders, deliveries, returns, and product questions
- Resolve complaints with empathy and professionalism
- Escalate complex issues when needed
- Update and maintain accurate customer records
- Meet quality standards and customer satisfaction KPIs
- Matric (Grade 12)
- Valid permission to work in South Africa
- Clear criminal and credit record
- Customer service or call centre experience (retail experience is a plus)
- Strong communication and problem-solving skills
- Comfortable in a fast-paced environment
- Open to rotational shifts (including weekends)
- Basic computer literacy
- Competitive salary package (R20,000 - R25,000/month)
- Paid training & full onboarding
- Modern offices in a prime Umhlanga location
- Friendly, diverse team environment
We make your move easy:
- 1x flight to Durban before your start date
- 20 nights of company-paid accommodation
People who are positive, customer-focused, adaptable, and excited about working abroad while building an international career.
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