Cash Processor Contractor

Description

SBV seeks Cash Processor Contractor who will be responsible for the efficient and accurate end to end processing of cash in compliance with policies and procedures (SOPs). A Cash Processor may perform any one and / or a combination of the functions below.

• Receive deposits and update on the applicable systems.
• Comply with all policies and procedures to eliminate any possible risks to the company and the customer

• Check container / Bag for any damages or interferences and report all anomalies to Team Controller.
• Acknowledge container / bag on applicable system.
• Process all deposits in line with the agreed upon banks SLAs and SOPs on the applicable system.
• Prep workstation accurately for effective and efficient note counting.

• Sort all prepped deposits / notes for (FDP / ACDP) on the same day within the cut off times.
• Send rejected notes to the Reject Teller together with the PCD cards deposit slips and stop loss bag to verify and balance
• Operator to write a board (client name date denominations & number of bundles & operator name) & show it to the camera.
• Balance per deposit
• Report differences to the Team Controller
• Fill the production sheet
• The technician to sign the downtime register on machine breakdowns
• End of day bundles to be verified by Team Controller.
• Daily balancingreconciliation by Team controller

• Perform a reconciliation of all notes rejected in order to validate the information
• Manually check all rejected notes for counterfeits dye-stained and mutilated notes
• Perform cash transfers to vaults
• Perform end of day balancing / reconciliation of all cash received
• Handle all transactions including shortages and surpluses according to SOPs

• Check container / Bag for damage / tamper report anomalies to Team Controller.
• Acknowledge container / bag on applicable system.
• All deposits must be kept separate per customer at all times and all deposits must be processed on the same day received by the customer.
• All deposits must be processed and balanced on the applicable system
• Perform end of day balancing / reconciliation of all cash received
• All transactions including shortages and surpluses must be handled according to SOPS
• Accurate prepping must be done to enable effective and efficient note counting

• Process bulk coin deposits in accordance with SBVs policies and Procedures
• Sort and process teller coin transfers
• Write a board (client name date denomination and the operator names) & show it to the camera
• Receive and verify the money(bins) check the seal denomination and bin register
• Count out the bags to balance with the bin page and denomination
• Cut the bags open to fill the wagon
• Clear jams on the machines
• Balance the money per client / deposit
• Report differences to the Team Controller
• Perform end of day balance / reconciliation

• Validate all transactions linked to system integrations as per banks SLA
• Inform client services of account numbers not linked to bank system to avoid delays in crediting the customer
• Verify deposit account number to eliminate losses or misposts
• Escalate system downtime / delayed batches to team controller

• Payroll / change transactions must be processed in accordance with SLA per customer
• Report all discrepancies to the Team Controller timeously
• Floats must be sealed in drop safe bags along with float packing slips and placed into trolleys as per client requirement
• Payroll entries to be processed within the banks SLA time frames
• Maintain all equipment by reporting any defects on equipment to the Team Controller
• Obtain banks authorization prior to despatching as per SOP

• Assist with the accurate packing and unpacking of Bank and ATM Cash.
• Manage consumables in line with packing requirements.
• Confirm that the bag and Seal numbers are properly recorded.

• Utilise equipment according to Standard Operating Procedures (SOPS) protecting and taking care of company assets e.g. cleaning of the machines before the shift starts and after the shift ends

• Subscribe and align to SBV…