Technical Delivery Lead

The Technical Delivery Lead is the technical and commercial guardrail for the delivery organisation. This role exists to protect revenue, ensure billability against agreed scope, and guarantee high-quality technical delivery across all software, data, automation, and AI engagements.

You are accountable for ensuring projects are delivered in line with contractual scope, technical commitments, and delivery timelines, with minimal rework, credit notes, or revenue leakage. You act as the senior technical authority across delivery, partnering closely with Project Managers, technical leads, and engineers to proactively manage risk, stabilise delivery, and uphold engineering standards.

You are the line manager for technical delivery resources and are responsible for their performance, development, allocation, and technical maturity. You report into the Commercial Operations Team Lead and operate independently from Sales, with a mandate to protect delivery outcomes and revenue assurance.

• Ensure all projects are delivered in line with agreed scope, commercial assumptions, and billing milestones
• Identify and address risks that could impact billability, revenue recognition, or delivery timelines
• Partner with Project Managers to ensure delivery plans align with technical realities and contractual commitments
• Intervene early where scope creep, under-delivery, or technical ambiguity threatens revenue or customer satisfaction
• Support accurate forecasting of delivery progress and revenue by validating technical status and risk

• Stabilise underperforming or at-risk projects by diagnosing scope gaps, architectural weaknesses, delivery bottlenecks, or skills mismatches
• Define and lead technical recovery plans with clear milestones, accountability, and measurable outcomes
• Act as the senior technical escalation point across all delivery engagements
• Conduct targeted code, architecture, and integration reviews on active projects
• Ensure solution designs are practical, scalable, maintainable, and aligned to delivery timelines

• Act as line manager for technical delivery resources, including engineers, technical leads, and specialists
• Oversee technical performance, skills development, and career progression within delivery teams
• Ensure appropriate technical resourcing and capability alignment across projects
• Support performance management, mentoring, and technical coaching of delivery staff
• Work closely with PMs to resolve delivery issues related to individual or team capability

• Define, implement, and enforce minimum engineering standards across all projects
• Ensure consistent practices for version control, branching strategies, documentation, testing, and CI/CD
• Ensure all project code resides in approved repositories with visible, consistent activity
• Monitor repository health and flag risks where activity, quality, or review discipline declines
• Establish technical delivery guardrails that are applied consistently across all engagements

• Define measurable indicators of engineering throughput, quality, and delivery health
• Design and implement centralised visibility into build pipelines, repository activity, deployment frequency, and engineering flow
• Use telemetry and delivery metrics to proactively identify projects requiring intervention
• Provide leadership with clear, factual technical delivery insights and risk assessments

• Guide the responsible and effective use of AI‑assisted development tools
• Ensure AI‑generated code meets quality, security, and maintainability standards
• Measure the impact of AI usage on delivery speed, rework, defect rates, and long‑term system quality
• Ensure AI adoption enhances delivery outcomes rather than creating hidden technical debt

• Partner with Project Managers and client stakeholders to manage technical expectations
• Support expectation resets where technical realities differ from initial assumptions
• Ensure clear communication of technical risks, dependencies,…