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Head of IT Operations & Service Excellence
Job in
Midrand, Gauteng, South Africa
Listed on 2026-05-25
Listing for:
Boardroom Appointments
Full Time
position Listed on 2026-05-25
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager
Job Description & How to Apply Below
- Build a centre of excellence for service management
- Deliver a thematic view of systemic problems to focus on key risks
- Collaborate with business units to provide great service to clients, advisers, and the business
- Instill industry best practice ITSM and ITIL standards
- Improve communication and turnaround time with internal and external stakeholders
- Build services and skills for future cloud environments
- Be accountable for cybersecurity strategy and management
Manage the capacity and risk of environments - Design and oversee infrastructure architecture
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