Junior Scrum Master

Role Purpose

We want to make buying and using our business products simple and easy for customers. To make this happen, our products need to be launched quickly and effectively based on Business customers’ needs.

• Facilitate all Scrum and SAFe ceremonies (Sprint Planning, Stand-ups, Reviews, Retrospectives, PI Planning, ART Syncs).
• Identify, track, and resolve impediments, escalating systemic issues where required.
• Ensure the path is clear: removing blockers, securing capacity, providing seamless communications and working to clarify the sprint backlog.
• Ensure accurate Jira usage, backlog hygiene, and delivery transparency through metrics.
• Manage cross-team dependencies and support stakeholder alignment, ensuring deliveries with quality, innovation and automation at the heart.

The ideal candidate for this role will have:

• A Diploma or Degree in Engineering.
• SAFe Scrum Master (SSM) or equivalent certification.
• Professional Scrum Master (CSM/PSM) (advantageous).
• Working knowledge of Jira and Confluence.
• Understanding of Agile and SAFe delivery frameworks.
• Exposure to Products & Services, Intelligent Networks, IT within a telecommunications environment (essential).

Core competencies, knowledge, and experience:

• Experience working within a Telecoms Product environment preferred.
• Facilitation excellence and structured communication.
• Strong problem-solving and conflict resolution skills.
• Stakeholder engagement across cross-functional teams.
• Data-driven mindset with Agile metrics understanding.
• Experience creating Program Dashboards in programs such as Power BI would be a great advantage.

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

The base location for this role is Vodacom, Midrand Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.