Senior Specialist: Corporate Real Estate (Digital and Technology Services

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To support the delivery and ongoing improvement of digital and technology capabilities within Vodacom’s National Property and Facilities function, using data, systems and process improvements to enhance corporate real estate operations, workplace services and portfolio visibility.

This role supports the development, maintenance and continuous improvement of the CRE digital ecosystem, helping ensure that technology solutions improve reporting, operational efficiency, service delivery and user experience across the property lifecycle.

The role works with Vodacom Business, Information Technology, Digital AI Engineering and external service partners to gather requirements, support solution improvements, coordinate implementation activities and assist with the effective use of property technology platforms, data and analytics.

The Senior Specialist: CRE - Digital and Technology Services role supports the use of digital capabilities, data assets, infrastructure information and technology-enabled processes to improve decision support, reporting accuracy and colleague experiences across the real estate lifecycle.

The role provides functional support for technologies used in facilities management, engineering, capital projects, workplace experience, portfolio management, sustainability, parking and mobility, smart buildings, Archibus, Building Management Systems, IoT, ESG reporting and related real estate systems.

The Senior Specialist: CRE Digital and Technology Services acts as the key driver of digital product vision, data-as-a-product maturity and operational change enablement, ensuring that the National Property and Facilities function extracts maximum value from its real estate technology ecosystem.

• Develop and maintain the CRE Digital & Technology solutions, architecture and roadmap for the National Property and Facilities portfolio ensuring alignment with business strategy, operational requirements and enterprise technology standards.
• Support the National Property and Facilities Digital Strategy aligned to Vodacom’s business strategy and Vision 2030.
• Identify opportunities to simplify, automate and modernize business processes through digital innovation.
• Drive business adoption of digital technologies that improve productivity, customer experience and operational efficiency.
• Ensure all digital initiatives deliver measurable business outcomes and return on investment.
• Drive benefits realization, ensuring that digital investments deliver improvements in cost-to-serve, asset lifecycle, utilisation, sustainability, and vendor performance.

• Develop and maintain the CRE Digital & Technology solutions, architecture and roadmap for the National Property and Facilities portfolio ensuring alignment with business strategy, operational requirements and enterprise technology standards.
• Support the National Property and Facilities Digital Strategy aligned to Vodacom’s business strategy and Vision 2030.
• Identify opportunities to simplify, automate and modernize business processes through digital innovation.
• Drive business adoption of digital technologies that improve productivity, customer experience and operational efficiency.
• Ensure all digital initiatives deliver measurable business outcomes and return on investment.
• Drive benefits realization, ensuring that digital investments deliver improvements in cost-to-serve, asset lifecycle, utilisation, sustainability, and vendor performance.

• Act as the business owner for digital products used across National Property and Facilities (workplace tools, space analytics, asset insights, ESG reporting dashboards, portfolio visualization).
• Define business requirements and prioritise technology investments in collaboration with IT and Digital teams.
• Ensure technology platforms remain fit for purpose, scalable and aligned to future business requirements.
• Ensure all digital initiatives deliver…