Quality Assurance Lead — Training & Service Excellence
Job in
Midrand, Gauteng, South Africa
Listed on 2026-08-05
Listing for:
DHL Express
Apprenticeship/Internship
position Listed on 2026-08-05
Job specializations:
-
Quality Assurance - QA/QC
Regulatory Compliance Specialist, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
DHL Express ZA is seeking a Quality Assurance Specialist to embed quality standards across customer interactions and drive continuous improvement. You will help shape performance through coaching, insights, and QA processes, ensuring first-time resolution and high customer satisfaction.
You will lead QA activities, run workshops, and contribute to training plans while maintaining policies, procedures, and adherence to standards.
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