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QA Specialist: Training & Quality Improvement
Job in
Midrand, Gauteng, South Africa
Listed on 2026-08-05
Listing for:
Deutsche Post
Apprenticeship/Internship
position Listed on 2026-08-05
Job specializations:
-
Quality Assurance - QA/QC
Regulatory Compliance Specialist, QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Job Description & How to Apply Below
DHL Express ZA is seeking a Quality Assurance Specialist to embed ISO standards and drive top-quality customer service. The role focuses on coaching, root-cause analysis, and continuous improvement across QA, training, and reporting functions.
You will evaluate interactions, support COE audits, and collaborate with training to develop staff. The ideal candidate has QA experience in contact centres and strong English communication.
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