Quality Systems Manager

POSITION: Quality systems Manager

LOCATION: Midrand

REPORTING TO: SHEQ BU Manager

• The ISO 9001 Quality Systems Manager is responsible for the daily oversight and administration
• of Quality Management System (QMS) in accordance with the ISO 9001 standard.
• This role ensure that quality processes are effective and consistently implemented.
• All actions must drive continuous improvement.
• A key function of this position is to lead, mentor, and coordinate a team of Quality Systems Specialist to achieve departmental and Quality objectives, to offer service deliverables and consistent excellence.

• Managing and collaborating accuracy of all new and reviewed QMS documents before sending for approval to Management
• Coordinating awareness campaigns according to planned schedules
• Collating Tender Responses
• Verifying accuracy of Newsflashes and Newsletters

• Coordinating the planning and collating of audit schedule
• Supervising Audit sign off and driving of implementation of corrective and preventative actions
• Training and upskilling of internal Auditors
• Participating in preparation and execution of annual accreditation and surveillance audits

• Managing structure and upload of Share Point
• Recording best business practice of Control of Documents and Records

• Engaging with Management and Process owners ensuring participation
• Collating Training sessions & Awareness campaigns
• Managing Non-Conformances and Opportunity of Improvements to closure, updating all actions and index
• Overlooking the training of new Employee Induction
• Upskilling of Quality team

• Collating all reporting for Exco
• Organizing all reporting for SHEQ monthly meetings
• Compiling Management Review presentation
• Document Progress input into Compliance Committee meetings (for Div Manager)
• Aligning to Regulative and Legislative compliance

• Matric  Grade 12 (Compulsory)
• Certified ISO
  9001:2015 Awareness, Implementation and Lead Auditor
• MS Office
• SharePoint administration
• Smartsheet creation (alerts and reports) Compulsory/ Required
  
  Certifications:
• Matric  Grade 12 (Compulsory)
• Certified ISO
  9001:2015 Awareness, Implementation and Lead Auditor
• MS Office

• Minimum of 5 years of experience in a ISO 9001 Quality administration role
• At least 2 years in a Supervisory or Team lead capacity – imperative on the management of systems and employees
• Unassisted reporting to Top Management, the ability to reconcile, data analyze and initiate and innovate improvements
• Exposure to management of Quality Management Systems
• Training and presentation to all levels within an organization

• Professional certification such as CQA (Certified Quality Auditor)
• Experience with other management system standards (ISO 14001, 45001, 27001)
• Experience with Smartsheet
• General financial knowledge and reconciliation ability

• Communication: Excellent verbal and written communication skills, with the ability to effectively interact with employees, peers, and Top management.
• Attention to Detail: Meticulous in reviewing documentation, processes, and data.
• Attention to Detail: Reviewing Reports and Presentations (Microsoft Office)
• Leadership & People Management: Ability to motivate, develop, and hold a small team accountable
• Organizational: Planning, Coordination, Execution and Time frames

• Punctuality
• Empathy
• Organizational Skills
• Systematic/Methodological
• Team player and independent worker
• Problem Solver

• Technical Knowledge: In-depth understanding of ISO 9001:2015 principles and clause requirements in relation to core business operations.
• Analytical & Problem-Solving: Strong ability to analyze data, identify trends, and solve complex problems effectively
• Auditing: Understanding key principles in ISO  auditing
• Root cause analysis and corrective actions implementation
• Ability to create and review documentation

• Attire
• Speech/Emails/Telephonic