Administrative Support​/Billing

ADMINISTRATIVE SUPPORT / BILLING role at FOCUS Engineering & Surveying

Administrative Support / Billing

We are NOT looking for people with specific experience, certifications or technical abilities – what matters most to us is finding individuals who we feel will fit well within our culture and are eager to embrace the opportunity to “Build a Better Place.” Before applying, we encourage you to explore our website to learn more about our values, our mission, and how you could contribute to our team.

Please include your personal email on your resume with application.

Will work with the FOCUS accounting and/or Admin team, full-time, in-office (No remote option), providing exceptional customer service, building relationships, and contributing to the Building of a Better Place.

We are searching for an entry-level accounting and admin teammate who is a long-term, career-minded individual, determined to provide the highest levels of customer service to support our clients’ success and welcomes a challenge to help build a better team, organization, and community.

• Personable nature, allowing you to interact with internal and external clients to provide extraordinary customer service.
• Humility to accept feedback and the desire to turn it into growth and improvement.
• Collaborative nature to work and thrive in a team environment; putting the team before oneself.
• Grit and determination to provide constructive feedback, including to leadership.
• Committed to holding yourself and others accountable, and to practicing candor in your communication.
• Skillful in the ability to effectively transition between incoming client calls, personally assisting clients, and completing general office tasks.
• Proficient computer skills and knowledge of Microsoft Excel.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills with the ability to professionally interact with all levels of personnel, management, and clients.
• Have a high level of integrity and an ability to self-motivate and work productively with little to no supervision.
• Willingness to understand and align with FOCUS values.
• High school diploma.
• 1 year of prior office experience preferred.

• Exhibit integrity with both internal teammates and external clients.
• Provide exceptional customer service by promptly answering telephone calls, responding timely to emails, and communicating in a professional manner.
• Competently performing routine aspects of accounting; primarily billing to begin with, but including accounts payable, accounts receivable, analysis of financial data, and consulting with managers while maintaining confidentiality and professionalism.
• Assist in maintaining and processing accurate time-keeping records.
• Reporting to your accounting supervisor and build strong relationships across all departments.
• Set up and maintain project data in the billing software.
• Produce and provide billing managers with accurate and timely billing information in the coordinated production of client invoices.
• Welcome and direct clients to the appropriate person or conference room.
• Build strong relationships across all departments and leadership to become an effective consultant in all administrative manners.
• Distribute clear communications regarding necessary information to the organization.
• Collaborating within our team as well as other departments.
• Preparation and onboarding of new employees, and facilitating their integration into our company culture and their new department.
• Coordinating with leadership to plan company events, and arrange travel and accommodations.
• Maintain office supplies and equipment, as well as coordinate general building maintenance.
• Assist with conference room scheduling and calendars.
• Assist with a variety of recruiting tasks.
• Assist employees with benefit information.
• With integrity and discretion, will be the receiver and distributor of mail and deliveries within the organization. This role requires safeguarding confidential or high-value materials until they reach the intended recipients.
• Provide general support to department managers and leadership.
• As this role evolves, you will be expected to take on more tasks…