Senior Regional Director, Outreach; Midwest

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life‑saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we’re reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you’re ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

This role is a rare chance to lead the go‑to‑market efforts for one of the fastest growing startups in the healthcare industry. You’ll be granted an unparalleled level of responsibility, as your efforts will literally define how we open, win, and monopolize new markets. You’ll work hand‑in‑hand with our Revenue Leadership Team to build and execute a market strategy focused on identifying patient referral sources, building relationships with clinical partners, and facilitating admissions for hundreds of at‑risk youth.

You will manage a team of regional directors who are leading our frontline outreach team to hit ambitious quarterly growth plans.

This role is expected to be a leadership role—managing managers, leading a team of Clinical Outreach Regional Directors and specialists, and optimizing the operations of our business development team. Our Clinical Outreach team is the lifeblood of our business; they keep the lights on and know our product, partners, and patients better than almost anyone.

Our team is comprised of passionate, forward‑thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing lifesaving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

• Develop, memorialize, and operationalize GTM strategy for efficient new market penetration in the Midwest United States
• Effectively hire, manage, develop, and retain regional directors within assigned territory, providing oversight, guidance and field training as needed to respective teams
• Create, build, and manage relationships with senior leaders of key referral sources across priority and new markets
• Work cross functionally with internal partners including marketing, training and development, product, growth strategy, client success, and legal to deliver on GTM goals
• Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go‑forward marketing and product strategies
• Devise and lead new initiatives to enhance rep productivity and consistent goal achievement across the department
• Strengthen and support our Field Sales Training program to onboard new reps effectively in their regions as needed

• Must be based in the Midwest United States (Illinois, Indiana, Ohio, or Wisconsin preferred)
• 10+ years of relevant work experience
• Strong interpersonal, relationship‑building and listening skills, with a natural, consultative style
• Experience advising, presenting to, and persuading senior corporate personnel
• Ability to energize, communicate, and build…