Systems Engineer III
Listed on 2026-10-10
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IT/Tech
Technical Support
At PLEXSYS, we’re all about creating Live, Virtual, and Constructive (LVC) training solutions for our customers worldwide. With over 200 employees spread across fifteen states and four countries, we’re dedicated to enhancing training experiences every day, everywhere.
Why PLEXSYS?At PLEXSYS, you’ll be part of a dynamic and supportive culture that encourages you to reach your professional goals, put forth your best effort, and collaborate with other enthusiastic and driven individuals. Our core values – integrity, excellence, teamwork, and agility – are at the heart of everything we do, guiding our decisions and shaping our vibrant organizational culture.
PLEXSYS is an amazing place to work, but you don’t have to take our word for it. We invite you to check out what our team members are saying about working at PLEXSYS on Glassdoor. Discover why PLEXSYS could be the perfect place for the next step in your career.
GENERAL DESCRIPTIONPLEXSYS is seeking a qualified candidate to support the E-3G Gen 2 Block 40/45 AWACS (Airborne Warning and Control System) Mission Crew Training Set (MCTS) program.
The E-3G Gen 2 AWACS MCTS provides a fully functional aircrew mission crew simulator that accurately models the software functionality of the USAF E-3G Sentry aircraft. The MCTS is a non-articulated simulator that is designed to provide training for Air Battle Managers and their respective crew positions through nine different system locations worldwide. The MCTS is a device that provides capabilities to train up to 15 crew members at Operator Workstations (OWS);
also known as crew consoles and 8 Instructor Operator Stations (IOS) for Instructor Cadre. The trainer uses aircraft software developed by Boeing and supported by the 558th Software Engineering Squadron (SWES) that includes PLEXSYS’ and other COTS training software to facilitate three simultaneous instances function as an independent AWACS.
- Perform reachback support engineering to MCTS customer requests for software and hardware issues and integration
- Works in cross-functional teams to improve software, systems, and cybersecurity integration and development efficiencies across the PLEXSYS Ecosystem
- Explores and provide integration strategies for third-party and partner solutions
- Perform General Acceptance and Operational testing, validation and installation of Government, PLEXSYS and other COTS software applications
- Perform system maintenance task preparations and selection of spare parts, support equipment, tools and technical data for MCTS systems
- Support practical test activities and schedules to include providing technical assistance and training on equipment operation and maintenance with customers, vendors, and company representatives
- Troubleshoot technical problems and issues to determine technical solution in accordance with product and customer specifications and recommend actions to company or customer representatives for coordinated product solution
- Provides system hardware, software, and cyber system troubleshooting and reach back support to on-site personnel and coordinate with organizations as necessary
- Provide technical assistance and assess product needs in accordance with customer specifications
- Provides technical assistance and expertise on suggested customer changes and technical manuals
- Conducts technical training and product briefing with customers, vendors, and company representatives
- Perform connection, disconnection and other network procedures and process for components testing and inspection
- Track and maintain system trends and provides product and system improvement initiatives
- Coordinate engineering reach back support for software/hardware issues through JIRA, Confluence and other software and…
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