Retail Sales Associate

Overview

Full-Time Retail Sales Associate to join our Team!

$12.00 to $15.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3.18 per hour ON TOP OF YOUR HOURLY RATE.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• VACATION: one week of paid vacation after six months of active, full-time service; additional vacation after one year and 40 hours each anniversary thereafter; 120 hours after five years.
• SICK/PERSONAL: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
• Employee discounts on the first day of active employment.
• Tuition Reimbursement with First Cash Education up to $2,000 per year for full-time employees.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides. The role greets, engages, and interacts with customers to process sales, loans, and other transactions, and assists with customer inquiries and problem resolution. The associates work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.

The Full-Time Pawnbroker / Retail Sales Associate earns an hourly wage plus commission based on productivity. The actual pay depends on location, qualifications, and experience.

• Greets and interacts with customers to develop rapport and provide appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Performs sales and loan transactions in accordance with policies and regulatory requirements.
• Handles cash and negotiable items per policies and procedures.
• Answers incoming calls per company standards.
• Clearly communicates legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, demonstrating respect and teamwork.
• Partners with employees to create a positive customer experience.
• Completes assigned training successfully.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, walking, etc.) as required by law.
• Ability to work with firearms and to become firearms certified.
• Employees may assist customers outside the building or retrieve products from exterior storage areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, and be team-oriented.
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations as needed.
• Flexible retail schedule including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission based on the gross profit of personal performance. More details are provided during the interview process.

Note:

This description is not all-inclusive; management may assign or change duties as needed. An arbitration agreement may be required for disputes.

Pay rates will not be below applicable local minimum wage requirements.

* Earned Wage Access is a service provided by Net Spend; signup to this program is required; restrictions and fees apply.

** First Cash 401K program is available to all employees 21 years of age (or older).

*** Maximum base pay rate is derived from the applicant’s previous experience and skill sets.

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First Cash Holdings, Inc. is an Equal Opportunity Employer
It is the policy of First Cash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status,…