Automotive BDC Consultant

Automotive BDC Consultant

Join to apply for the Automotive BDC Consultant role at Cavender Auto Family
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For over 80 years, the Cavender Auto Family has strived to offer the best dealership experience by proudly serving our community, employees, and customers.
The Cavender Auto Family has experienced remarkable growth over the last 5 years with 18+ dealerships across San Antonio, Austin, Lubbock, Midland, Oklahoma City and Columbus and Weimer Texas with 2,300 employees!

Here at Cavender Auto Family we believe in "Making Confidence Happen" (MCH) by acting with integrity, showing our customers we care, taking ownership of our actions, bringing a positive energy to our store and our customers, and being the subject matter experts to all our customers. This is the motto that embodies our entire culture here at the Cavender Auto Family, and what has helped us grow into the amazing company we are today!

• $3,000 per month guarantee for the first 90 days.
• Medical, Dental and Vision Insurance, and pet insurance
• Paid Time off
• Paid Maternity and Paternity leave (Parental Leave)
• Company Paid $10,000 life insurance policy
• Employee discounts on Vehicles, Service and Parts
• Professional growth and development training on a quarterly basis.

• Answer all customer calls promptly and professionally
• Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
• Outbound calls following up with internet leads and unsold showroom traffic
• Inbound calls from sales customers
• Determine customer's primary concern and schedule the necessary appointment
• Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services and needs of the dealerships
• Establish and maintain great customer relationships that encourage repeat and referral business
• Work as a team player and uphold the company's standards of professionalism and integrity

• High School Diploma/GED is required
• Successfully complete MVR, background check, and pre-employment drug test.
• Valid driver's license
• Some Internet Sales Experience

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Entry level

Full-time

Management and Manufacturing

Motor Vehicle Manufacturing