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System Administration Coordinator Intern
Job Description & How to Apply Below
This role is part of a rapidly growing EMEA organization responsible for selling service contracts on Capital Equipment in hospitals and providing support through preventive maintenance, upgrades, and repair quotes, as well as contract bookings. The Capital Equipment Technical Services and service organization has undergone a large business transformation program, called Magellan, which will require ensuring data input to the new system, conducting complete control checks, and coordinating with other functions to ensure data and service entitlement accuracy.
In this role, you’re responsible for booking service contracts, ensuring ad‑hoc billable quotes are completed on time, and the completeness and accuracy of service cases/work orders upon closure in the GSMS/SAP environment.
Responsibilities
Quote handling
Collaboration with key stakeholders in the service organization
Coordination of activities related to service operations
SAP transactions
Maintaining daily workload, dashboards, and incoming communication
Administrative Tasks
Booking services contracts
Billable quotes / Preventative Maintenance quotes
Technical Services Assistance (TAC) requests
Occasional credits and re‑billing
Collection of required data to complete service‑related quality records
Administrating and archiving quality records into our service system Servicemax
Responsible for install base investigations / corrections
Perform other administrative tasks as needed to ensure the smooth operation of service activities
Required Basic Qualifications
Strong written and verbal communication skills
Education level:
Higher vocational level
Ability to work independently and as part of a team in a multi‑cultural environment
Strong analytical problem‑solving skills, self‑motivated attitude
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Attention to detail and a high level of accuracy in work
Flexibility and adaptability to changing priorities and tasks
Fluent in English, any other language is a nice addition
Preferred Additional Qualifications
Experience in an administrative support role, preferably in a project‑based environment
Experience in SAP is a pre
Technical aptitude and business systems management experience
Experience in GSMS, Servicemax, or sales force nice to have
Location
Milan, Italy
Equal Employment Opportunity Statement
We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
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