Senior Business Operations Analyst

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globebank and shop in thishyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

We are looking for a  Senior Business Operations Analyst  to support our Service organization in Italy by connecting business operations, financial performance and continuous improvement.

Directly reporting to the Country Service Manager, this role acts as a bridge between Service and Finance in alignment with Sales Operations and Continuous Improvement initiatives and with Service Europe guidance, ensuring that operational and financial data are accurate, up to date, and translated into meaningful insights that support effective decision-making.

The successful candidate will play an important role in monitoring business performance, analysing customer profitability, supporting financial planning and forecasting, and identifying opportunities to improve operational efficiency and business results, in alignment with Service Europe guidance.

The role is  hybrid , and it requires 3 days per week working from the office in  Milan .