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HelpDesk/Support Technical Support

Regional CX Lead — Adoption and Upsell

Job in Milan, Lombardy, Italy
Listing for: Altro
Full Time position
Listed on 2026-06-30
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 EUR Yearly EUR 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Experteer Italy is seeking a Customer Experience Manager to lead operations for regional accounts and drive customer success. The ideal candidate will ensure excellent support, facilitate upsell opportunities, and collaborate with cross-functional teams in the travel tech sector.
Responsibilities include managing customer relationships, providing data-driven insights, and implementing process improvements to enhance customer satisfaction. Strong fluency in both Italian and English is essential.

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