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Customer Service Rep HelpDesk/Support Technical Support Customer Success Mgr./ CSM

After-Sales Customer Service Specialist

Job in Milan, Lombardy, Italy
Listing for: Macchinari e impiantistica
Full Time position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 32000 - 42000 EUR Yearly EUR 32000.00 42000.00 YEAR
Job Description & How to Apply Below
Zimmer Biomet, a global medical technology leader, is seeking an After Sales Customer Service Specialist. You will manage customer inquiries through email, phone, and internal channels, ensuring precise CRM entry and timely follow-up.
You will coordinate repairs, prepare quotations, arrange loan devices, and support scheduled maintenance with the field service team, while maintaining detailed records to advocate for customer needs and continuous improvement.

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