Client Success & SLA Specialist
Job in
Milan, Lombardy, Italy
Listed on 2026-08-25
Listing for:
Altro
Full Time
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep
Job Description & How to Apply Below
Fiserv is seeking a Client Services professional to serve as the primary contact between the company and its clients, ensuring reliable, high-quality service delivery. You will resolve inquiries, monitor SLAs, and drive improvements in client satisfaction within a global payments environment.
You will own client tickets, proactively manage cases, and advocate for customers to meet KPIs. The role emphasizes collaboration with cross-functional teams and delivering client education to ensure
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