Digital Learning Experience Specialist​/Headquarters

Position: Digital Learning Experience Specialist / Headquarters
Digital Learning Experience Specialist
The role of the Digital Learning Experience Specialist is a key role to enhance the academic experience of students through learning digital platforms at Group level. It includes the overseeing and monitoring of the activities, related to the delivery management of the Istituto Marangoni courses, in direct collaboration with the Schools, aiming at quality and effectiveness in the established standards of Istituto Marangoni.

key purpose of the role
Responsibilities

Support the Director of Education, Research & Academics to develop guidelines for the management of academic activities

Contribute to the development of the digital platforms (SIS, LMS, etc) for staff and student use of new functions/components

Identify the academic needs and priorities to implement through the Student Information System monitoring the management of academic activities of each School

Support the Director of Education, Research & Academics to develop guidelines for the management of the School activities related to the academic process management through digital platform functionalities

Develop Student Satisfaction Survey Guidelines and templates for all Schools, according to local accreditation system and Istituto Marangoni standards

Collect Student voice, NPS and NSS data for analysis, reporting to Director of Education, Research & Academics and senior management

Develop Academic KPI Guidelines to facilitate the timely and accurate academic KPI production and development by the Schools

Coordinate the timely and accurate implementation of data across all schools related to Academic KPI, such as: attendance, progression and students performance…through the digital portal for up-to-date information and correct use reporting to Director of Education, Research & Academics and senior management

Analyze the data related to student survey to improve the student experience and tutor performance

Oversee the production of the yearly academic calendars across the group about boards and meetings required to ensure procedural and quality assurance points of contact between the schools

Support the Director of Education, Research & Academics to analyze and develop innovative tools for academic delivery (digital platform and functionalities; resources, etc) to improve the student and academic staff experience

Support the Director of Education, Research & Academics to oversee the academic process development for new School opening management

Support the Director of Education, Research & Academics HA&QA to manage the activity of project management with existing projects in the Schools and new projects linked at the group level (road map/deadlines etc)

Education & Skills

BA Economics & Management

Experience (at least 2 years) in digital learning platforms and functionalities

Language:
Italian and English C1 (written and spoken)

Ability to translate the academic’s logic for digital platforms development

Ability to analyze reporting and problem solver approach

Ability to deal with PMO function (internal) stakeholders (external) and partners

Versatile in learning and a strong desire to stay current on the development of technology applied to the academic context

Excellent communication and interpersonal skills

Excellent knowledge of Microsoft Office products, including Excel, PowerPoint and Adobe (optional)

Aptitude for working in an international and multicultural environment

Seniority level
Entry level

Employment type

Full-time

Job function
Design, Art/Creative, and Information Technology

Industries
Higher Education

Referrals increase your chances of interviewing at Istituto Marangoni by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr