Automotive Technical Delegate​/Flying Doctor

Position: Automotive Technical Delegate / Flying Doctor
Experteer Overview  In this role you will be the escalation expert for complex vehicle issues, helping dealerships and repairers achieve first-time-right repairs and minimize downtime. You will work on-site and remotely, diagnosing electrical and drivability faults and using OEM tools to flash and parametrize systems. You will translate technical findings into clear reports and guide technicians to resolve problems. This position supports both individual cases and fleet-wide technical challenges, contributing to continuous improvement.

You will join a collaborative, engineering-driven team focused on transformative automotive operations.
Retribuzione / Benefits   Support on-site and remote dealership and repairer operations
Diagnose and resolve complex electrical, electronic, and drivability faults
Use OEM diagnostics tools (wiTECH, DiagBOX) for diagnostics, flashing, and parameterization
Identify root causes via wiring diagrams and technical documentation
Support both individual cases and fleet-wide technical issues
Create clear technical reports and case updates
Coach technicians with hands‑on guidance
Contribute to continuous improvement by feeding recurring issues into the process
Responsabilità   Strong experience in automotive diagnostics, technical support, workshop or field service
Proven ability to fix complex electrical/electronic faults
Hands‑on use of OEM diagnostic tools
Confidence reading wiring diagrams and technical documentation
Experience working with workshops, engineering, or technical teams
Ability to support and guide technicians
Preferred: field-based or multi-site support experience, multi-brand exposure with OEM/importer technical support background

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