Patient Access Specialist - Per Diem- Days
Job Description & How to Apply Below
Outstanding physicians, state‑of‑the‑art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).
Education
High School Graduate or Equivalent
Experience / Qualifications
Experience required in using EMR systems, insurance verification, eligibility, and electronic billing.
Requires general and specific knowledge of health insurance plans and interpretation of health insurance benefits.
Ability to maintain confidentiality.
Experience in a customer support role.
Medical terminology knowledge.
Proficient skills in computer applications such as Microsoft Office.
Ability to set priorities and manage time effectively.
Flexible, service oriented, and dedicated.
Exceptional communication skills both verbally and in writing.
Superior organizational skills, attention to detail, and able to multi‑task.
Strong interpersonal skills, listening and ability to carefully follow directions.
Position Summary
The Patient Access Specialist will be responsible for delivering a dynamic customer experience to all customers and demonstrate a strong commitment to service excellence.
The Patient Access Specialist is responsible for obtaining demographic, insurance, and medical information to ensure an accurate and complete registration.
Performing insurance verification, data collection and documentation.
Determine medical necessity for services based on established medical criteria.
Identifying patient financial responsibilities and collecting applicable monies.
Acting as liaison to all internal and external customers to facilitate access to hospital services.
Secures all necessary documentation to register the patient’s visit.
Performs other duties as assigned.
Team Member Competencies
Establishing Relationships
Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.
Peer Support
Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team.
Inspiring and Motivating Others
Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Work well with others, build consensus, and ensure cooperation to complete tasks and positive workflow.
Demonstrating Emotional Intelligence
Exercises self‑leadership, self‑awareness, and self‑regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.
Acting with Integrity
Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments.
Being a Champion for Change and Innovation
Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change.
Communicating Effectively
Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization.
Promoting Diversity and…
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