SAP VIM Application Support Specialist

For one of my customer we are looking for a SAP VIM consultant for a support project.
Duration:
Long-term contract

Location:

Milan, Italy

Description:

As an SAP VIM Application Support Specialist, you will be responsible for ensuring the stability, performance, and continuous improvement of the Vendor Invoice Management (VIM) solution within SAP. You will act as a key point of contact between business users, IT teams, and external partners to support invoice processing activities and optimize financial operations across entities

Key Responsibilities
Provide functional and technical support for SAP VIM (Open Text) solution
Monitor interfaces and workflows related to invoice processing
Analyse and resolve incidents, ensuring quick and efficient service restoration
Manage service requests and perform changes in line with IT governance
Collaborate with business stakeholders to identify improvement opportunities
Ensure data quality and compliance in invoice processing flows
Support testing activities (UAT, regression tests) for enhancements and releases
Maintain documentation and contribute to knowledge sharing within the team
Coordinate with external vendors and SAP teams when needed
Monitor incidents and clearly document RCA and resolution notes in the official tool (Service Now)
Required Technical Skill
sStrong knowledge of SAP FI (Accounts Payable
)Proven experience with SAP VIM (Open Text Vendor Invoice Management
)Understanding of invoice processing workflows and document managemen
tExperience with IDocs, interfaces, and SAP integration concept
sAbility to analyse errors and debug functional issue
sFamiliarity with SAP ECC or S/4

HANA environment
sBasic knowledge of ABAP debugging is a plu
sFamiliarity with Esker or other OCR solution
sExperience working in AMS (Application Management Services) contex
tKnowledge of procurement-to-pay processes (P2P
)
Nice to Ha
ve Italian or french speaker would be a pl
us Experience in multi-country or international environmen
ts Exposure to ITIL processes and service management too
ls