AI Business Consultant - FSS

Who We Are At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well‑being is prioritized and your potential can thrive.

The Role As an AI Business Consultant at Kyndryl, you will support clients in identifying strategic opportunities to remain competitive and differentiate themselves within their industry by leveraging artificial intelligence. This role combines deep industry expertise with a strong understanding of emerging technologies, enabling organizations to design and execute transformation strategies that are innovative, sustainable, and aligned with business objectives.

You will work closely with stakeholders to translate complex business challenges into actionable AI‑driven solutions, shaping adoption roadmaps and ensuring measurable impact across operations, customer engagement, and strategic growth. You will also stay at the forefront of industry trends, market dynamics, and technological advancements, providing strategic insights that help clients anticipate change and capitalize on new opportunities enabled by AI and data‑driven innovation.

Key Responsibilities Identify and define AI‑driven opportunities aligned with business strategy within the FSS industry

Translate complex business needs into AI‑enabled solutions, use cases, and implementation roadmaps

Design and support the execution of digital transformation strategies leveraging AI and data Advise clients on AI adoption, including operating models, governance, and value realization

Analyze market trends, competitive landscape, and emerging technologies to provide strategic recommendations

Collaborate with cross‑functional teams to deliver AI initiatives with measurable business outcomes

Your Future at Kyndryl At Kyndryl, you will have the opportunity to work at the intersection of business and technology, helping leading organizations transform through AI and data. You’ll collaborate with global experts across industries, gaining exposure to complex challenges and innovative solutions.

Whether you choose to deepen your expertise in AI strategy or grow into broader consulting and leadership roles, Kyndryl provides the environment, tools, and support to accelerate your career and make a tangible impact.

Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important, you have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

You are a strategic thinker with a strong understanding of both business and technology, capable of bridging the gap between complex AI capabilities and real business value. You are comfortable engaging with senior stakeholders and translating innovation into practical, scalable solutions.

Required Technical and Professional Expertise Strong understanding of AI technologies (machine learning, generative AI, NLP, predictive analytics) and their business applications

Experience with in the Financial Services (FSS) industry

Exposure to AI implementation projects or AI transformation programs

Proven experience in business consulting, digital transformation, or strategy roles with a focus on data‑driven solutions

Ability to translate complex business requirements into AI‑enabled solutions, use cases, and roadmaps

Solid knowledge of industry trends, competitive dynamics, and emerging technologies

Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t…