Oncology Triage RN Outpatient

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

Graduate of an accredited school of professional nursing

Bachelor’s of Science in Nursing (BSN) preferred.

Experience / Qualifications

Current RN licensure in the state of Florida.

BLS certification through the American Heart Association for Healthcare Providers.

Chemotherapy/Bio-therapy Certification within 90 days of hire.

OCN Certification preferred.

Minimum of 1 year clinical nursing experience, oncology preferred.

Strong clinical judgement and decision-making abilities.

Excellent communication, interpersonal, and conflict-resolution skills.

Ability to multitask, prioritize, and manage high-stress situations effectively.

Proficient in electronic medical record (EMR) systems, preferably Epic.

Knowledge of quality improvement principles and data analysis.

Position Summary
The Triage Registered Nurse is a critical position responsible for the daily clinic needs of patients and physicians to include patient throughput with focus on triaging patient symptoms and concerns and patient flow. A primary focus of a Triage RN is to ensure patients are triaged via phone or in‑person, educated, and scheduled for treatment and follow up accordingly. This role is a collaborative position working closely with physicians, patients, allied health staff, and scheduling team to combine clinical expertise, with leadership abilities to ensure the highest standards of patient care, safety, and efficiency are maintained.

The successful candidate will collaborate with the oncology infusion and radiation oncology management and team to serve as the lead triage nurse responsible for optimizing patient care and throughput, and overall patient experience for oncology patients at the cancer center.

Clinical Leadership & Management:

Serve as a lead RN and resource for the allied health staff, guiding on clinical issues.

Support the ACM and Clinical Manager in planning, implementing, and evaluating department‑specific policies and procedures.

Assist in managing patient scheduling and treatments.

Collaborate with multidisciplinary teams to develop and implement evidence‑based practices to improve triage processes and patient throughput outcomes.

Actively engage in quality improvement projects and initiatives to enhance patient care and safety.

Responsibilities:

Oversee clinic patient flow and triage ensure timely and efficient patient care.

Work closely with the leaders and physicians to prioritize patient care based on acuity and resources.

Provide direct patient care, especially during peak times or critical situations.

Serve as a liaison between patients, families, and the healthcare team to ensure clear communication and patient satisfaction.

Maintain up-to-date knowledge of triage protocols, emergency oncology care best practices, and regulatory requirements.

Work with leaders on debriefing sessions and case reviews to identify opportunities for enhancing triage.

Education & Staff Development:

Assist in the orientation, training, and ongoing education of new and existing staff.

Foster a culture of continuous learning and professional development within the department.

Promote adherence to hospital policies, Joint Commission standards, Clinical Practice…