Sales Associate

Overview Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

ResponsibilitiesYOUR MISSION:
As an Ambassador of the Maison, you ensure a unique client experience before, during and after a sale and proactively develops your client portfolio. You also participate in the daily boutique operations.

Sales Achievements Ensure a unique and exceptional client experience during a sale Master the steps of a sale (welcome, discover and understand, convince, close and develop)
Adapt according to client(s) needs and motivations

Strive to always improve and surprise the client(s)
Deal with ease during negotiations and objections

Transmit the passion and values of the Maison Act as the privileged contact for the client(s) in case of After Sales Meet individual and boutique targets, both quantitative and qualitative

Client Relationship & Portfolio Development Cultivate strong client relationships and develop client loyalty

Efficiently develop the client portfolio

Execute targeted CRM actions

Participate in client events and act as an Ambassador of the Maison Daily Boutique Operations Respect all brand and boutique policies and procedures

Participate in inventories

Participate in the set up and breakdowns at opening and closing of the boutique

Participate in the implementation of Visual Merchandising guidelines

Assist with special projects when requested

Experience & Qualifications We are looking for candidates with previous experience in the hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well as strong attention to detail and customer needs.

Team-Player approach

Fluent in English and Italian Benefits & Future OpportunitiesCCNL Commercio Salary Range (full time) 30K – 38K EURCommission Scheme8 EUR Meal Voucher per working day Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.
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