Education Manager

MERIT is a minimalist beauty brand that makes impossible-to-mess-up products for a multi-generational community. Designed by makeup consumers — not artists — MERIT was created as the antidote to the overwhelming beauty industry. We simplify routines by creating a well-edited collection of essentials that help people do more with less. At its core, MERIT is driven by intentionality, developing each product with care and precision, and spending years perfecting every detail to create products you can live with — not just try — for years to come.

As part of our international growth, MERIT is looking for an Education Manager, based in Milan, to help build and execute our Italy education and field strategy. You will play a key role representing Merit with Sephora customers, providing feedback to the commercial teams and defining the education strategy.

Key responsibilities:

Represent the brand as the primary point of contact for our retail partners (in-store and country level education teams), driving the in-store sales and trainings within designated territory

Achieve targeted territory sales growth, with all activities and initiatives aligned to achieving this core objective

Develop effective store management and in store team relationships, that drive support, brand advocacy, and long term growth

Develop a deep understanding of each store’s performance, customer profile, and opportunities to create tailored, store-by-store sales strategies that support the achievement of sales and KPI goals

Create and deliver high impact education strategies for in-store training sessions, Sephora university, Sephora train-the-trainers and any wider training opportunities

Train and educate freelancers, agencies, and new hires on selling techniques, brand storytelling and in-store performance expectations to ensure consistent and impactful brand representation

Take leadership with scheduling and managing in-store freelancers, including setting KPIs, daily store targets and measuring their success

Plan and execute successful in-store events to boost brand visibility and increase sales, working closely with the international & global team to ensure alignment with brand guidelines

Apply market knowledge and retail insights to identify and advise on in-store marketing initiatives that drive brand visibility and awareness

Maintain strong communication and relationships across the internal business to ensure cross-functional alignment and prioritization of key initiatives, ensuring to participate in team meetings to strategies opportunities

Support with submitting weekly sales recaps for your territory, highlighting key success’s, challenges or key learnings

Ensure in-store visual merchandising standards are consistently met, proactively identifying, escalating, and supporting the resolution of any merchandising issues

Monitor and manage in-store stock levels to ensure accuracy and availability, proactively communicating with store and corporate teams to flag discrepancies and support timely resolution

Assist with any additional eventing, training, and/or media opportunities that might require your support

Profile:

Strong beauty sales experience, including experience in Sephora field sales

Proven success in event planning and executing in store sales and training strategies

Excellent relationship building skills with team members and management at all levels

Effective communication, negotiation and management skills

Ability to analyze sales data and track performance results and insights

Ability to thrive in a fast-paced environment

Passion for the beauty industry

Availability to work alternating Monday-Friday and Tuesday-Saturday schedules, plus full weekends as needed, with travel flexibility

#J-18808-Ljbffr