SAINT Laurent Department Manager

Position: SAINT LAURENT Department Manager
Summary Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural  1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.

Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Job Description ROLEReporting to the Store Director, the Department Manager is a professional in the category they oversee and is responsible for promoting brand engagement to customers in order to guarantee the quantitative and qualitative goals assigned for the department involved. He/she represents the company and is a proactive sales professional who operates according to the policies fixed by the Store and Assistant Director.

He/ She leads, motivates, coaches the team of the Department, is responsible of his/ her Department staff development and of their assigned target and tasks achievement.

MISSIONA Business developer:

Assure the recruitment, development and retainment of customers

Implement action plans defined with the HQ and Store director and guarantee follow up at store level

Communicate high quality relevant feedback and reporting to the Assistant Store Director / Store Director or staffA Talent Leader and Developer:

Create and maintain a positive and motivating work environment

Motivate and challenge the team on a daily basis in your departmentA Brand Promoter:

Promote the culture of the brand internally and externally

Build a network of people who have an impact on local and international luxurybusiness in order to promote customer loyalty, especially with Top Clients and VIPs.Ensure store atmosphere upholds brand imageA Process Manager:

Ensure that all the processes are in compliance with legal, safety, internalrequirements, sustainability, HR and stock organization

Challenge current processes to ensure efficiency and effectiveness in yourdepartmentPROFILECommitment to take part in an innovative project

Product sensitivity and a strong market and fashion trends knowledge, a good general culture level

Significant experience in the sale of luxury goods or retail: customer portfolio

Managerial experience (Ability to provide constructive, straightforward feedback and coach your team to success)
High sensitivity to customers experience and loyalty

Precision, organizational skills

Being organized and able to prioritize tasks based on the needs of the business

Adaptability, openness, listening abilities, curiosity

High availability, responsiveness

Product and Fashion sensitivity

Excellent interpersonal skills and a passion for providing excellent customer serviceA positive attitude and a willingness to learn and improve

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type Regular Start  Date Schedule Full  time

OrganizationSL Luxury Retail S.r.l.Department:

Sales