Network Monitoring and SMARTS Engineer

Join to apply for the Network Monitoring and SMARTS Engineer role at Global CI (Global Commerce & Information, Inc.)

Your Success is Our Success. Global CI is an award‑winning 30‑year IT Services company founded on the principles of providing high‑quality, value‑added technology consulting services. Our vision is to create a better future by improving the lives of the people we serve through emerging technologies. Join us and together we will advance the future of technology services.

Global CI offers competitive compensation and non‑salary benefits to all eligible employees.

Strong knowledge of SMARTS platform including NETOPS, Redhat Linux, TCP/IP network knowledge, Github and Bitbucket.

• Work with advanced technical principles, theories, and concepts.
• Challenge with working on complex technical problems and providing innovative solutions.
• Work with highly experienced and technical resources.
• All other duties as assigned or directed.

• Bachelor’s Degree in Computer Science, Mathematics, Engineering or a related field.
• Masters or Doctorate degree may substitute for required experience.
• 5‑7 years of experience with a high‑level scripting language such as Python or Perl.
• 5 years of experience or more as a Network Engineer focusing on network performance management.
• 5 years of experience with SMARTS enterprise network monitoring system, with at least 3 years specific to implementation and configuration of SMARTS tool.
• NetOPS expertise and Broadcom in‑depth knowledge.
• 4 years of experience with RHEL combined between versions 7 and 8.
• Must be able to obtain and maintain a Public Trust. Contract requirement.

Selected candidate must be willing to work on‑site in Woodlawn, MD 5 days a week.

• Excellent interpersonal and communication skills.
• Perl and Python advanced scripting skills.
• In depth hands‑on experience to program in a Java enterprise (J2EE) environment using platforms such as Java Server Faces v2 (JSF
  2), Enterprise Java Beans v3 (EJB
  3), Java‑based Ajax library.
• Knowledge/experience/advanced skills on Broadcom Service Assurance (former SMARTS) monitoring tool.
• Experience working on Red Hat Enterprise Linux environments.
• TCP/IP networks knowledge.
• Broadcom Net Ops monitoring tools knowledge and experience is a plus.
• VMware systems administration.
• MS Visio experience creating Network Diagrams.
• MS Project, creating and updating project plans.
• Ability to produce operational documentation using industry best practices in technical writing.

• Perl, Python, and Java advanced programmer skills.
• Developing on JBoss EAP environments skills and experience.
• MySQL database management experience.
• Knowledge of version control tools like Git or Bitbucket.
• Experience developing on Service Now is a plus.
• Demonstrated experience growing, maintaining, problem monitoring and engineer problem resolutions.
• Experience developing best practice project plans, engineering scripts, and documentation for network performance management.
• Prior Federal government experience.
• Self‑starter, highly motivated individual who adapts and isn't afraid to volunteer in a dynamic work environment.
• Strong attention to detail with an ability to operate effectively across multiple priorities.
• Participate in daily scrum and provide updates.

Bachelor's Degree with 7+ years of experience.

• Comprehensive medical, dental, vision, life, and short & long‑term disability insurance + health savings account.
• Matching 401(k) retirement plan + IRA’s and Roth IRA’s.
• Generous paid time off and paid holidays.
• Employee recruitment/referral bonus.
• Paid community service hours.
• Tuition reimbursement.
• Employee discounts.

At Global Commerce & Information, Inc. we celebrate, support, and are committed to creating a diverse and inclusive environment. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.

Global Commerce & Information, Inc maintains a drug‑free workplace.