Internal​/Used Service advisor

Chevrolet of Milford, CT seeks an Internal Service Advisor to move used vehicles trade-ins, and dealership-owned cars through the service process and onto the sales lot.

This internal, non-customer-facing role partners with Service, Parts, Sales and Used Cars to ensure inspections, repairs, and reconditioning are completed quickly, accurately, and documented in the DMS. Saturday availability may be required.

• Responsible for writing internal service repair orders for used cars, creating estimates,dispatching this type of work into the shop for the technician to work on, and/or sublet repairs when necessary
• Maintains and creates XTIME/ASR/ DMS Reynolds & Reynolds estimates for the Used Car Manager to approve work to be completed on the stock units
• Responsible for writing warranty PDI repair orders for new stock units arriving from the factory
• Coordinate with sales managers and service manager accurate estimates of repair/maintenance costs
• Adherence to dealership policy on customer vehicle care and operation
• Follow up on each repair and keepsales managers and service manager informed of progress
• Inspect repair quality and ensure that all work is complete
• Keep Service Manager informed of all problems and potential problems
• Open and close repair order
• create proper estimates
• physically inspect vehicles with the techs
• Manage workflow
• create pictures and videos repaired
• knowledge of used and new vehicle process
• Monitoring the location of all inventories throughout several locations
• Knowledge of Service Advisor
• Preform clerical duties as needed
• Manage internal vehicles from beginning to end

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Flexible spending accounts
• Paid time off
• Company-paid factory training
• Employee discounts

Come join our fast growing Tantillo Auto Group family at Chevrolet of Milford