Sales Associate

Company Overview

At Winding Brook Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.

The Sales Associate is responsible for providing outstanding customer service to customers by selling tires and automotive service, creating long-term relationships with customers, scheduling appointments while communicating and managing repair orders and maintaining a clean and well merchandised store.

Fast-paced, high volume retail environment with growth and career opportunities.

• Promptly meets and greets customers
• Answers phone and schedules appointments with customers
• Determines the nature of customer problems
• Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
• Obtains customer approval for service before delivering order to service personnel
• Reviews completed repairs or services performed with customers and collects payment

• High School graduate or comparable vocational training
• Knowledge of computerized sales and marketing software
• Knowledge of auto/truck tire, lubrication and maintenance issues
• Experience using Mitchell Repair
• 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
• Retail customer service and customer relations experience
• Preferred Experience
  • 3+ years experience as a Sales Associate in an auto repair store, auto dealership or comparable professional environment
  • Tire Manufacturer Sales Skills certification a plus

• Flexible Work Schedule
• Excellent Training and Development
• Competitive Compensation
• Friendly Work Environment