Visual Merchandise Manager

Visual Merchandise Manager – FDE LLC, d/b/a Ashley Northeast

Join to apply for the Visual Merchandise Manager role at FDE LLC, d/b/a Ashley Northeast

FDE LLC, d/b/a Ashley Northeast provides a competitive pay range for this position. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$58,000.00/yr – $62,000.00/yr

• #1 Selling Furniture Brand in the World
• #1 Retailer of Furniture and Bedding in the United States

At FDE, we pride ourselves on a culture of recognition and growth. We invest in our team and value feedback through programs like Employee Surveys.

• Hope to Dream: For every mattress sold, a portion of proceeds is used to purchase and donate beds to children in need (ages 3–16)
• Give a Day: Paid volunteer day annually with an approved organization
• Corporate Chaplains: Support for grief care, hospital visits, marriage/parenting, aging parents, and stress management
• Life Resources: Quarterly events supporting finances, relationships, health, and wellness
• Team Member Relief Fund: Financial assistance for unexpected life events
• Smart Dollar: FREE financial wellness program for budgeting, debt reduction, and saving

The Visual Merchandise Manager is responsible for executing corporate visual merchandising strategies, achieving business goals, and fostering an inclusive and collaborative work environment that drives results and delivers amazing guest experiences. The VMM may oversee multiple store locations and is accountable for visual presentation, operational excellence, employee engagement, and ensuring that every guest interaction is memorable.

• Engage guests with enthusiasm, professionalism, and in-depth product knowledge
• Organize and conduct store meetings with effective communication and clear action steps
• Implement all corporate visual merchandising directives and strategies
• Lead assortment walkthroughs, analyze sales data, and follow up with actions to optimize store assortments
• Ensure proper signage and presentation of all displays, fixtures, and collections
• Maintain showroom and warehouse cleanliness and organization
• Coordinate facility maintenance, upgrades, and repairs to enhance the guest experience

• Maintain high peer‑to‑peer accountability and ensure compliance with all visual, operational, guest experience, finance, delivery, and payroll processes
• Improve processes and eliminate waste, leading and conducting biannual inventories with the Store Operations Team
• Maintain effective communication with corporate office, property management, and store teams
• Proficient in company software, including Word and Excel
• Support the sales team by following store operating procedures
• Coach team members to deliver exceptional guest experiences and share product knowledge
• Collaborate with Regional and Marketing teams to maximize special events such as VIP nights and Grand Openings

• Ensure all team members follow standard operating procedures for guest experience
• Resolve pending guest situations quickly and effectively with collaborative communication
• Coordinate facility maintenance and repairs to maintain high store standards

• Onboard and train team members to align with company values and performance standards
• Deliver performance appraisals, identify strengths, and place team members in roles suited to their skills
• Address conflict constructively and privately to build stronger working relationships
• Drive engagement through team member benefits, recognition programs, and celebrations
• Participate in manager and cross‑training programs to support leadership growth

The VMM may occasionally perform hands‑on duties such as unloading trailers or merchandising as needed. Must be able to lift, lower, push, or pull furniture over 100 lbs and stand for extended periods.

• Full‑time:
  Minimum 40 hours per week
• Additional hours during market events, holidays, peak seasons, and for vacation coverage
• 25–50% travel within the region to support multiple store locations

• BA or BS in retail management, visual merchandising, graphic design, interior design, marketing, or related field (or equivalent experience)
• Minimum 5 years of experience in retail visual merchandising or design (furniture retail preferred)
• 3–5 years of supervisory experience

• Mid‑Senior level

• Full‑time

• Design and Management

• Retail Furniture and Home Furnishings

• Medical insurance
• Vision insurance
• 401(k)

Milford, CT