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Representative - Customer Service
Job in
Milford, Worcester County, Massachusetts, 01757, USA
Listed on 2025-12-23
Listing for:
Wesco
Full Time
position Listed on 2025-12-23
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Respond to customer inquiries by telephone, e-mail, and/or walk-ins to provide inquiry or problem resolution;
Resolve mostly routine and some non-routine, more complex problems and communicate solution or requested information to the customer;
Analyze a customer's service needs and refer to other service or technical departments for follow-up as needed;
Process payments for cash account customers.
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