Retail Store Closing Lead - Part-Time

Join Burlington Stores, Inc. as a Retail Store Closing Lead
—the visible leader on the sales floor who ensures a consistently positive customer and associate experience.

The Retail Store Closing Lead circulates throughout the store to engage in customer and associate interaction, consistently upholding Burlington’s Core Values. The role supports the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule.

• Role model exemplary customer service behaviors, providing a great experience to all customers and associates with a high level of professionalism.
• Engage associates, promote open communication, and provide recognition and coaching on the spot.
• Touch base with each associate to establish priorities.
• Monitor the front‑end experience to ensure a great first and last impression.
• Observe and provide feedback to the Customer Service Lead on checkout speed, line management, and friendliness.
• Review daily staffing, lunch/break schedules, and cashier coverage.
• Assign backup cashiers to ensure timely processing during peak periods.
• Evaluate recovery needs and monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover.
• Follow up on assigned workload planner and tasks, ensuring completion and that associates understand expectations and have the tools necessary.
• Conduct AM/PM store rallies.
• Complete closing communication for the opening Manager on Duty.

• Excited to deliver great value to customers every day.
• Take pride and ownership in driving positive results for the team.
• Committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Want to participate in initiatives that positively impact the world around you.

Requirements: Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.

Compensation: Base Pay: $16.00 per hour.

Legal Notice: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Location: Milford, MA (Zip 01757). Address: 230 Fortune Blvd.

Position Type: Regular Part-Time.

Career Site Category: Store Associate.

Position Category: Retail Store.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Part‑time associates may be eligible for Burlington’s benefits package, including medical coverage and a 401(k) plan, paid time off, holidays, and sick time in accordance with applicable law.