Retail Shortage Control - Part Time

Shortage Control Associate

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!
As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high-risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment.

Responsibilities

• Maintain a professional appearance at all times, wearing the designated dress standards, radio, and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Identify and report theft incidents and suspicious subjects to the Manager on Duty.
• Provide support in training associates on shortage reduction programs and processes.
• Role-model safety as a top priority and address any unsafe practices promptly.
• Exhibit a positive demeanor, strong posture, and energetic greeting when engaging with customers and co-workers.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Ability to maintain confidentiality is required.
• Excellent communication with customers and co-workers.
• Excellent leadership skills that support fostering productive business relationships.
• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making.
• Flexible schedule, including nights, weekends, and holidays as required.

Benefits

Competitive wage of $15.00 per hour, flexible hours, and associate discount. Part-time associates may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
We provide a variety of training and development opportunities so our associates can grow with us.

Location
01727 - Milford
230 Fortune Blvd, 01757

Posting Number P-4

Position Type Regular Part-Time

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.