Sales Support Specialist

LGC Clinical Diagnostics, part of the LGC Group, has more than 30 years of experience as a leading and trusted global IVD quality manufacturer. With expertise in quality measurement tools and reagents across clinical biochemistry, immunoassay, serology, molecular diagnostics, and clinical genomics, LGC serves more than 7,500 customers in over 120 countries.

The Sales Support Specialist position will provide direct support for Clinical Tower’s End User Sales Team. This opportunity allows you to contribute to the organization’s goals by ensuring flawless execution of support tasks that drive sales success.

• Interact with customers from various laboratory fields.
• Triage customers to the appropriate Sales Account Manager or Account Executive and assist in lead generation.
• Manage customer quotes and literature requests for diverse product lines.
• Receive all technical calls and triage them appropriately.
• Update and maintain CRM systems.
• Capture new product inquiries.
• Perform other duties as assigned by the Sales Director.

• Highly effective oral and written communication skills.
• 3–5 years of customer‑facing experience.
• Understanding of sales processes and goals.
• CRM experience is a plus.
• Proficient in Microsoft Word and Excel.
• Ability to multi‑task and function independently in a fast‑paced environment.

• Associate’s Degree (Bachelor’s Degree preferred).
• Five years of relevant work experience.
• CRM experience and customer interfacing highly preferred.
• Proficient in Microsoft Office.

LGC is a leading, global life science tools company that provides critical components and solutions in high‑growth application areas across the human healthcare and applied market segments.

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental status, religion, or belief. Shortlisting, interviewing, and selection will always be carried out without regard to these factors.

Not Applicable

Full‑time