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ServiceNow Customer Success Team Lead

Job in Milford, Clermont County, Ohio, 45150, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below

Tata Consultancy Services in Milford, OH seeks a Supervisor – Customer Success Guides to lead a team delivering onboarding, adoption, risk management and revenue growth for Service Now-based clients. You will focus on performance, governance, and customer experience, coordinating with Training, Quality and WFM teams.

The role requires strong leadership, stakeholder management and the ability to drive process improvements in dynamic environments, with a customer-first mindset and hands-on

This is a genuine opportunity to take on the Service Now Customer Success Team Lead role at Tata Consultancy Services.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Service Now Customer Success Team Lead role in the description above.

We appreciate your interest in this position.

Join Tata Consultancy Services and contribute to our ongoing work.

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