Project Manager, Customer Facing

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you driven to lead projects that deliver measurable business results and improve customer experiences? As a Project Manager at Spectrum, you will manage, plan, and monitor revenue-generating initiatives from inception through completion, ensuring every detail is executed with precision. Your ability to communicate, organize, and resolve challenges will directly impact project success and support Spectrum’s goals.

• Plan, manage and monitor projects from concept through implementation, ensuring timely delivery and high-quality outcomes
• Oversee day-to-day operations for assigned projects, building consensus among stakeholders to achieve successful implementation
• Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations
• Meet with internal customers to provide status updates, gather feedback and report on project progress
• Handle multiple projects simultaneously, tracking costs, performance and service levels to ensure objectives are met
• Analyze and interpret project data to support decision-making and continuous improvement
• Perform additional tasks as requested to support project and business needs

• Office environment.
• Some travel required.

• Bachelor’s degree in related field or equivalent work experience.

• 2+ years of project management experience.

• Read, write, and speak English clearly and professionally with employees, customers and suppliers in person, by phone and in writing
• Strong prioritization and organizational skills for managing multiple projects and assignments
• Develop effective working relationships with peers and project members
• Effective critical thinking skills
• Proven ability to perform in a fast-paced environment
• Proficient in using computers and software applications, including Microsoft Project
• Skilled in analyzing and interpreting data

• Experience working with and building strong Carrier client relationships.
• Cell Tower Back Haul.
• Salesforce, CSG and or Newstar.
• PM Tools: MS Project, JIRA, Tableau and Gantt tracking.
• Product knowledge:
  Voice, Data Services, Video Systems, Network Security and Managed Services.
• Telecommunications.
• Outside Plant / Construction.

• Project Management certification or completion of a recognized project management curriculum.

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $81,800.00 and $. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.