Retail Sales Associate

Entry-level, full-time Retail Sales Associate at First Cash, a nationwide pawn store network. Hourly wage $13.50 to $16.50 plus commission up to 8% on transactions.

Greets, engages, and processes sales and loan transactions in retail and pawn operations. Works with a variety of merchandise including jewelry, electronics, firearms, and general merchandise.

• Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Processes sales and loan transactions in accordance with established policies and regulatory requirements.
• Handles all cash and negotiable items with accuracy and integrity.
• Answers incoming calls per company standards.
• Communicates legal aspects of pawn and buy transactions to customers.
• Collaborates with coworkers and managers to create a positive customer experience.
• Completes required training and performs related duties as assigned.

• Minimum age 18 years old.
• High school diploma, GED, or equivalent experience.
• Ability to lift/carry up to 50 pounds and perform tasks for extended periods.
• Strong desire to serve customers and work as part of a team.
• Ability to multitask in a fast‑paced environment and perform basic math calculations.
• Cash handling experience preferred.
• Computer literate and able to operate POS systems.
• Flexible retail schedule including weekends and holidays.
• Willing to work multiple locations as business needs dictate.

• Medical, dental, vision, life, and supplemental insurance (eligibility required).
• Earned Wage Access up to 50% of wages (available second day).
• Paid vacation and sick/personal time per company policy.
• Employee discounts, tuition reimbursement up to $2,000 per year, 401(k) auto‑enrollment after 6 months.
• Pet insurance program and First Cash Perks discounts.

Employees earn up to 8% commission on retail transactions, paid on top of hourly wage.

First Cash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunity regardless of age, color, national origin, etc. We provide reasonable accommodations for qualified individuals with disabilities.