Director, Business Applications & AI Products

This position will be located at the East Hanover, NJ location and will not have the ability to be located remotely. We are recruiting for two roles.

The Insights and Decision Science (IDS) team is dedicated to enabling improved decision-making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The Director of Business Applications & AI Products is responsible for centrally managing and optimizing business applications that support various functions within Novartis US.

This role ensures the consolidation of user bases into a standardized set of applications, driving efficiency and maximizing adoption across different personas. As the organization evolves, this role also plays a critical part in modernizing the business application landscape, integrating AI-powered features, automation, and intelligent decision science capabilities.

By collaborating with business units, IT, and external vendors, the Business Applications Product Owner owns the business applications that support the needs of different functions within Novartis US. Their objective is to maximize use of these products by aligning application roadmaps with evolving business needs and technological advancements. This role also leads efforts to streamline and integrate technology platforms, ensuring a cohesive and scalable application ecosystem.

Through strategic planning and stakeholder engagement, this role plays a key role in enhancing operational effectiveness and delivering value-driven solutions.

• Own and manage business applications that support the needs of different functions within Novartis US, ensuring alignment with strategic objectives.
• Maximize application efficiency & adoption across user personas by consolidating and maintaining various user bases into a set of standard applications, while proactively identifying opportunities for enhancement (including AI & automation).
• Develop and execute a product roadmap for business applications, ensuring alignment with business needs, evolving technology, and industry trends; oversee the end-to-end development lifecycle of applications, from idea to implementation, leveraging agile methodologies.
• Lead the integration of AI capabilities into business applications such as predictive analytics, intelligent automation, and generative AI to improve user experience, insights, and decision-making.
• Actively manage the product backlog, prioritizing initiatives that provide the highest strategic value and scalability.
• Collaborate with third‑party vendors to influence product and application roadmaps based on changing business needs and technology advancements.
• Drive the vision for consolidating technology products into evolved platforms, ensuring efficiency and interoperability.
• Ensure product development efforts align with broader organizational strategies, acting as a link between teams and stakeholders.
• Engage with different business units to develop a unified view of technology platforms required to meet business needs.
• Work closely with DDIT and other IDS teams to ensure robust product planning, integration, and execution.
• Track product adoption, gather feedback, and refine strategies based on user needs and business performance and ensure smooth onboarding, training, and communication for stakeholders using business applications.

Bachelor's or master’s degree in business administration, Computer Science, Engineering, or a related field.

• Extensive experience in leading product management and development operations within the pharmaceutical or healthcare industry to help shape the future of intelligent, insight‑driven systems s role combines traditional product ownership with a forward‑looking perspective on AI transformation, digital enablement, and next‑gen applications. A commitment to fostering a user‑centric approach and leveraging data‑driven insights to enhance product offerings is essential.
• Education:
  
  Bachelor's or…